Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment has been received. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times vary depending on the supplier, product availability, and destination.

Standard Shipping: 3–10 business days
Some specialty or oversized items may require additional processing or transit time.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.

Shipping Delays

While we strive to deliver orders within the estimated timeframes, delays may occur due to weather, carrier issues, holidays, or supplier inventory. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Road Suppliers is not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at starchildd10000@gmail.com. We will work with the carrier and supplier to help resolve the issue.